Cookies Policy

1. Who we are

Cleaner Network is an online marketplace that connects customers looking for cleaning services with independent cleaning professionals.

For the purposes of this Cookie Policy, references to “Cleaner Network”, “we”, “us” or “our” mean the legal entity identified as the operator of Cleaner Network in our Privacy Policy and Terms & Conditions.

You can contact us about this Cookie Policy at:

Email: hello@cleaner.network

2. What are cookies?

Cookies are small text files that websites may place on your computer, smartphone, tablet or other device when you visit them.

Cookies can perform a variety of functions, such as:

• Enabling the website to operate securely.
• Keeping you signed in.
• Remembering your preferences.
• Supporting booking and payment functionality.
• Understanding how visitors use the website.
• Measuring website performance.
• Where you have consented, measuring or improving advertising and marketing.

Some cookies last only for the duration of your browsing session and are deleted when you close your browser. Others remain on your device for a specified period or until you delete them.

3. Similar technologies

This policy also applies, where relevant, to technologies that perform functions similar to cookies.

These may include:

• Local storage
• Session storage
• Pixels
• Tags
• Software development kits (SDKs)
• Tracking links
• Scripts
• Other technologies that store information on, or access information from, your device

For simplicity, we generally refer to these technologies collectively as “cookies” in this policy.

4. First-party and third-party cookies

Cleaner Network may use third-party providers for services such as:

• Payment processing
• Website analytics
• Fraud prevention and security
• Mapping or address/location functionality
• Customer support
• Performance monitoring
• Advertising or conversion measurement

Where third-party technologies are used, those organisations may process information in accordance with their own privacy policies.

5. How Cleaner Network uses cookies

We group the cookies and similar technologies used on Cleaner Network into the following categories.

6. Cookies and technologies currently used

Cleaner Network maintains a current record of the cookies and similar technologies deployed on its website.

The specific cookie inventory should be completed from a scan of the final production website before publication of this policy.

7. Your choices

When you first visit Cleaner Network, you may be presented with a cookie consent tool allowing you to make choices about non-essential cookies.

Where applicable, you can:

Strictly necessary technologies will continue to operate where required to provide the website and services you request.

Your choice should not prevent you from using the core Cleaner Network service merely because you decline optional analytics or advertising cookies.

8. Changing or withdrawing your consent

You can change your cookie preferences or withdraw your consent at any time.

Select:

Cookie Settings

from the website footer or other persistent cookie-preference control.

Withdrawing consent will prevent the relevant technologies from being used subsequently, subject to technical limitations and any information already lawfully processed.

You may also delete existing cookies through your browser settings.

9. Browser controls

Most web browsers allow you to control cookies through their settings.

Depending on your browser, you may be able to:

• View cookies
• Delete cookies
• Block cookies
• Block third-party cookies
• Clear cookies when you close the browser
• Use private/incognito browsing

Blocking strictly necessary cookies may prevent parts of Cleaner Network from operating correctly.

10. Payments and third-party services

Cleaner Network may integrate services provided by third parties, including payment, mapping, analytics, security, customer-support and other technology providers.

Those services may use cookies or similar technologies when their functionality is used.

Where a third-party technology requires your consent, Cleaner Network will seek that consent before activating it.

For more information about how personal data is processed, including information relating to payment providers and international transfers, please see our Privacy Policy .

11. Cleaner Network mobile applications

Cleaner Network may also provide mobile applications.

Mobile applications can use technologies other than conventional browser cookies, including device identifiers, SDKs, local storage and similar technologies.

Where applicable, information about those technologies and the choices available to users should be provided within the relevant application and/or privacy information.

12. Personal data

Some cookies and similar technologies may involve the processing of personal data, such as:

• Online identifiers
• IP addresses
• Device/browser information
• Account identifiers
• Usage information
• Information about interactions with Cleaner Network

Where personal data is processed, it will be handled in accordance with our Privacy Policy and applicable data-protection law.

13. How long cookies remain on your device

The duration of a cookie depends on its purpose.

Session cookies generally expire when your browser session ends.

Persistent cookies remain for a specified period or until they are deleted.

Cleaner Network aims to retain cookies and information collected through similar technologies only for as long as reasonably necessary for the relevant purpose.

Specific durations for cookies deployed on the website should be shown in the cookie inventory or through the Cookie Settings tool.

14. Changes to this Cookie Policy

Cleaner Network may update this Cookie Policy where:

• Cookies or similar technologies change.
• New service providers are introduced.
• Existing technologies are used for different purposes.
• The Cleaner Network website or applications change.
• Legal or regulatory requirements change.
• We otherwise need to improve the information provided to users.

Where changes materially affect technologies for which consent is required, we will obtain fresh consent where required.

The date at the top of this policy indicates when it was last updated.

15. Contact us

If you have questions about Cleaner Network's use of cookies or similar technologies, please contact:

For further information about how Cleaner Network handles personal data and how you may exercise your data-protection rights, please see our Privacy Policy .